FAQ

Of course! We are conveniently located: the No. 4 bus stop is right on the square in front of the hotel.

Yes, our facility is accessible. The lift is sized for wheelchair access, and we have some rooms with equipped bathrooms (grab bar, standard toilet and shower with stool).

The beach is only 200 metres from the hotel, a very short walk.

We are located on the main boulevard, which in the evening becomes a lively pedestrian precinct. You will find shops, markets, amusement arcades, bars and nightclubs within walking distance.

Yes, just 200 metres away is the "Cavallino Rosso" playground. Also nearby you will find nature parks and the great attractions of the Riviera: Italia in Miniatura (12 km), Mirabilandia (26 km) and Aquafan (33 km).

We offer different solutions: Half Board (breakfast, dinner and drinks), Half Board + Beach, Full Board (breakfast, lunch, dinner and drinks) and All Inclusive (breakfast, lunch, dinner, drinks with meals and beach service).

The beach service is only included when choosing the All Inclusive full-board treatment.

No, the hotel does not have a swimming pool.

Yes, we welcome families! We have a small outdoor play area in the hotel and daily animation at our partner beach.

We have our own beach, the "Palme Blu Beach", which is about 200 metres from the hotel.

We have a car park located 500 metres from the hotel. Reservation is not necessary; the service has an extra charge of EUR 5.00 per day.

We gladly accept small dogs for an extra charge of 10.00 euro per day. They cannot access our own beach, but we have an agreement with an adjacent beach equipped to accommodate them.

Yes, the hotel is equipped with a lift.

Yes, we provide our guests with bicycles for your rides.

Yes, we have luggage storage space, although it is not guarded.

No, we do not have any rooms with a sea view.

The mini fridge is included in Superior rooms and Theme rooms. For Standard and Comfort rooms, it can be requested as an extra at a cost of EUR 5.00 per day.

Yes, air conditioning is present in all rooms and is already included in the price of your stay.

Yes, all our rooms have balconies.

Rooms are available for check-in from 12 noon, and check-out by 10 a.m. on the day of departure.

Yes, on request we provide a dedicated gluten-free menu at an additional charge of EUR 10.00 per day.

There is no specific menu, but it is possible to request daily variations to the proposed dishes, which we will be happy to agree upon.

Certainly, changes can be requested by communicating them to our staff on a day-to-day basis.

To facilitate families, we allow younger children to have lunch or dinner 30 minutes before the official opening of the hall.

Breakfast is served from 7:30 to 10:00 am, lunch from 12:30 to 1:30 pm and dinner from 7:30 to 8:30 pm.

Of course! We can prepare a packed lunch if requested by the previous evening.

Yes, we usually require a deposit of 30% of the total amount of the quote to confirm the booking.

The deposit paid is non-refundable. However, if you cancel within 15 days of your arrival date, we can "freeze" the amount for a future reservation to be made within the current calendar year. Beyond this deadline, the sum cannot be recovered.

In the event of early departure, the full amount stated in the original quote will be charged.

No, tourist tax is excluded from the quote. It costs 2 euro per person per day (for guests over 18 years of age only) and is only charged for the first 5 days of stay.